Surviving the global credit cards shake out
The global cards industry is heading for domination by a few super-players. European banks are set to lose out unless they act soon with revolving cards.
The credit cards industry today is at what Intel president Andrew Grove calls a “strategic inflection point” - a point at which the fundamentals are changing. The world is headed for a US-dominated credit cards business as the industry becomes concentrated in the hands of a few super-players.
This was the key prediction emerging from Lafferty Group’s 11th International Cards Conference in Amsterdam earlier this month.
“The US credit cards industry is clearly the dominant force,” said Michael Lafferty, chairman and chief executive of Lafferty Group, unveiling a global research survey carried out by the Lafferty Group. “There is little doubt we will see concentration of the business among a few super-players based on current trend.”
Craig Stine, managing director of New York-based investment bankers Salomon Smith Barney agreed, adding: “I think that you could make an argument that there would be ten global players. I think that the wild card, at least in the US, is the consolidation of the banking business. That could take out a couple of the end-game players that may be merged. But clearly it will be the US model that will be the roadmap in terms of what will be the global marketplace in five to ten years.”
Last year witnessed a spate of acquisitions within the US credit cards industry with Citibank buying over the AT&T Universal cards portfolio; Banc One buying over First USA; Chase Manhattan buying the Bank of New York cards portfolio; and Fleet Financial buying over troubled Advanta’s portfolio. Following these acquisitions, the top five issuers now account for over half of total US credit cards outstandings.
The US accounted for 53 percent of the worldwide general purpose payments cards market in 2006, a year when the volume of business reached $1,890 billion through 970 million cards in issue. By contrast, Europe took only 17 percent of the world cards market. Of that only some 5 percent were actually revolving cards via the Visa/MasterCard acceptance marques. Of US cards, up to 86 percent were credit, with the remaining being immediate debit or deferred debit.
The US accounts for 77 percent of pure stand-alone credit cards with a revolving line of credit attached. “It is a most extraordinary dominance of the credit cards market worldwide by one country,” commented Lafferty.
As a result the leading global issuers of general purpose cards are now all American. Top issuer in 1996 was Citibank, whose outstandings were an estimated $68.5 billion, adjusted for the inclusion of the recently-acquired AT&T portfolio.
Next was MBNA with $35.3 billion, Banc One with $35 billion and Novus, now building its own global acceptance network, with $32.6 billion. Only one non-US bank issuer, Barclaycard of the UK, featured in the top 20 issuers, with 17.1 billion ($28 billion) in outstandings.
“Most of the big US players are using the UK as the litmus test. They’re trying to get it right,” said Salomon Smith Barney’s Stine.
“They have moved cautiously and I certainly have not witnessed any mis-steps in that regard. Going back to the Advanta example [US issuer which went down market and suffered losses], I think most players have learned from that particular issue and understand the risks they take. I think they will be cautious but aggressive.”
While conceding that tougher data protection requirements in Europe will present challenges to US issuers more accustomed to the widespread availability of detailed consumer data for marketing and credit scoring purposes, Stine does not feel it will stop US cards players from entering European markets.
“These companies have gotten very comfortable with the ability to access and manipulate information in the US and to be challenged in that regard really changes the whole chessboard outside of the US. I think that’s why they have moved cautiously. I do not think it will put the brakes on [expansion into Europe]. I think the pace of how they would grow would probably be slower,” he said.
The magnitude of the potential threat posed by US cards players is borne out by the poll at the Lafferty conference which showed that 57 percent of delegates agreed or strongly agreed that US-based cards super-players or US-led alliances will dominate globally, including in Europe.
The widespread perception is that many mainland European banks will turn to alliances and joint ventures to enter the revolving credit cards market. But unless continental European banks embrace revolving credit cards, most believe they will have missed the boat.



